App Support

Help for Hot Shot Command users.

Contact Support

If you need help with Hot Shot Command, send an email to:

support@hotshotcommand.com

Please include the following information so we can assist you efficiently:

  • Your device model and operating system version
  • The version of Hot Shot Command you are using
  • A clear description of the issue, including any error messages
  • Steps to reproduce the problem, if possible

We aim to respond as soon as reasonably possible.

Common Troubleshooting Steps

Before reaching out, try these steps, which resolve many common issues:

  1. Restart the app. Close Hot Shot Command completely and reopen it.
  2. Check for updates. Install any available updates from the App Store or Google Play.
  3. Restart your device. A device restart can resolve temporary software issues.
  4. Check your internet connection. Some account, subscription, map, and synchronization features require network access.
  5. Reinstall the app. If other steps do not work, delete and reinstall the app. This may remove locally stored data from your device.